Webinars & recordings
Education for everyone.
Advice for no one in particular.
Webinars share general health information. They are separate from clinical care, and clinical visits are not recorded.
General education only
- Webinars provide general health information. They are not individual medical advice, diagnosis or treatment.
- Attending a webinar does not create a physician–patient relationship with the presenter or the platform.
- Information may not apply to your circumstances. Speak to your own health-care provider about your health.
- Presenters will not assess, diagnose or prescribe for individual attendees during a webinar.
Questions
Please do not include personal health information, such as your symptoms, diagnoses, medications or test results, in questions or chat. Presenters may decline to answer, or answer in general terms, any question that seeks individual advice. Questions that include personal health information may be removed.
Cameras, microphones and attendance
Attendee cameras and microphones are off by default. Attendee names are visible only to the host and moderators unless you choose otherwise. We keep registration and attendance records for administration and any certificate of attendance.
Recordings
- If a webinar will be recorded, this is stated in the registration page and announced at the start.
- Recordings capture the presenter, slides and moderated questions. Attendee video and audio are not recorded unless an attendee speaks or appears on camera after separate consent.
- Attendee names are removed from published questions.
- Recordings are kept for [recording retention period] and then deleted, unless the presenter consents to a longer period.
- You must not record or redistribute a webinar without permission.
Clinical visits are never recorded by default
Clinical visits are not recorded. Recording a clinical visit would require a separate, explicit, written consent for a defined purpose, and refusing would not affect your care. See the informed consent to virtual care.
Fees
Webinar fees and refunds are described in the fees and refunds policy. A webinar is not an insured health service.
Presenters
Presenters disclose relevant conflicts of interest, including any commercial relationship with products discussed. Webinars do not promote specific drugs or products, and advertising complies with the applicable medical regulator’s rules.